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| Dear ${Contacts.First Name}, |
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The assessment period is here, so we've put together this quick guide to make sure you feel supported and know where to ask for help.
We also want to reassure you that we are currently organising your teaching and learning arrangements for next year, and we will be in touch as soon as possible with more information.
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I'm having trouble logging on
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Our UniHelp team are ready to help you log in to the system, whether you've forgotten your username or password, or any issues you may have. You can contact the team by phone, online query, or online chat.
Make sure you have tested your access to My Learning and online exams and assessments well before you need to submit.
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| I have problems with my Internet connection |
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| I can't find my paper/submission link |
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If you are unable to see your paper/submission link, please contact Unihelp. They may ask you to contact your Module Leader as soon as possible about this issue.
To avoid unnecessary stress, please check that you have access to all exam and assessment links within My Learning before the set deadlines.
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| I'm having trouble uploading/submitting my final assessment papers |
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Make sure you're following your Module Leader's guidance within My Learning. If you're still having trouble uploading or submitting your assessments, please contact your Module Leader directly.
If this is the case then your paper must not have been amended any later than your exam deadline.
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| Other useful resources |
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During the assessment period, your wellbeing and health is the most important thing to maintain. If you'd like support during this time, don't hesitate to reach out. We got you #TeamMDX.
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You can now request a call from a current student or recent alumni. If you have a query or issue, the team can recommend the relevant support services. Or you'd just like to chat with someone at MDX our team are here to listen!
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Make it Happen! MDXSU are providing a safe space for you to relax, de-stress and join a range of free events and activities to help you get the support you need for your assessments. Read their brilliant student guide to learn about revision tips, finding motivation, managing stress, and more.
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The Counselling and Mental Health service is available to all students and provides wellbeing support and confidential counselling. This can help you manage any challenges affecting you emotionally during the assessment period. You can refer yourself for support, or email the team for more info.
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Mental Health Awareness Week will take place from 10-16 May and there will be a variety of different events happening during this time. Keep an eye on your emails and UniHub for more information.
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Your Student Learning Assistants (SLAs) have worked in collaboration with Fika to deliver to you a programme of sessions to develop your mental fitness. With sessions around confidence, motivation, focus, positivity, ad stress management, join your SLAs to boost your skills today. Sign up here.
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Dear #TeamMDX is a new, exciting way for you to support your peers and make connections through the #TeamMDX community. You can send a positive, supportive message to another Middlesex student over email to start a conversation, just fill in this short form to send. Find out more information on UniHub.
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Find out more about our Support Services, and online wellbeing platforms on UniHub, along with resources to build your own wellbeing toolkit.
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Kind regards,
Middlesex University
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